❓ Frequently Asked Questions
Q1: What's the price?
The price is negotiable. It depends on your quantity or package requirements.
Q2: What is your sample policy?
We can supply the sample if we have it in stock; however, customers are responsible for the sample cost and the courier cost.
Q3: What's the MOQ?
The minimum order quantity for each item varies. If the MOQ does not meet your requirement, we can try to arrange production alongside other customers' orders.
Q4: Can you customize products?
Yes, customizations are welcome. If you provide a sample, we can develop the product accordingly.
Q5: Will you provide a warranty?
Yes, we provide a warranty. We are confident in our products and package them well to ensure they arrive in good condition. We deal with any quality issues immediately.
Q6: How do I confirm a spare part?
Typically, we confirm spare parts based on: (1) OE number / Part number, (2) Engine model number and photos, or (3) Size information and photos.
Zizel Auto
