❓ Frequently Asked Questions
What are your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons. Customized branded boxes are available upon authorization for legally registered patents.
What are your terms of payment?
T/T 30% as deposit, and 70% before delivery. We will provide photos of the products and packages before the final balance payment.
How about your delivery time?
It typically takes 20 to 60 days after receiving your advance payment. The specific time depends on the items and the quantity of your order.
What is your sample policy?
We can supply 1 or 2 sets of samples free of charge, but customers are responsible for the shipping costs.
Do you test all your goods before delivery?
Yes, we perform a 100% quality test on all products before they are dispatched.
Do you have E-mark certificates?
Yes, as Europe is one of our primary markets, most of our brake parts are covered with E-mark certificates.
Zizel Auto
