Frequently Asked Questions
What are your terms of packing?
Generally, we pack our goods in standard color boxes or neutral white boxes and brown cartons. Customized branded packaging is available with proper authorization.
What are your payment terms?
T/T 30% as deposit, and 70% before delivery. We will provide photos of the products and packages before you pay the balance.
How long is the delivery time?
Generally, it takes 20 to 60 days after receiving your advance payment. The specific time depends on the items and the quantity of your order.
Can you produce according to samples?
Yes, we can produce by your samples or technical drawings. We have the capability to build molds and fixtures.
What is your sample policy?
We can supply 1 or 2 sets of samples free of charge, but customers are responsible for the shipping costs.
Do you test all goods before delivery?
Yes, we conduct 100% testing on all products before they are dispatched to ensure quality.